Demystify AI Writing - The Right Way to Write

You may have already tried and used a number of different AI writing tools. They are particularly good for creating short marketing materials such as LinkedIn and X posts, and some are even able to generate nice short videos and photos to insert. However, I bet 100% that you are still looking for an AI platform that can actually help professionals craft a complete long technical writing masterpiece, such as a technical accounting position memo, a transfer pricing tax opinion, an investor relation script, appellate legal briefs, and investigative journals. It turns out that you are not alone. 

In a recent survey done by the US Census Bureau (reported by Bloomberg Law), companies, including professional services firms, have stalled in their use of generative AI.

We are going to examine the essential functionalities that are required to build a professional AI writing platform. You will see why it is not an easy task to build such a product and understand why the current market is still waiting for a product like Inkwise to arrive. In addition, I will show you exactly how we at Inkwise have built it. 

Ability to override AI-generated outlines/templates:

The fundamental challenge for all AI writing solutions today is that AI is not yet at par with human abilities to write. Writing is a performance of art that has been around for thousands of years. It is the ultimate expression of life. Current AI technology is in no way near the human level in creating and expressing feelings, senses, imagination, logic, arguments, and creativity. Applying the first principle, in order to create the best AI writing platform, we need to acknowledge that AI itself is not good enough. This is where most AI writing solutions fail - they rely too much on AI and forget about the capabilities of the users. Too many times, AI writing solutions have created overly simple templates/outlines for users to write as a starting point. Yet, they have not realized that the business requirements are exponentially more complex than the simple AI-generated templates/outlines. With this being said, AI-generated outlines/templates are certainly useful to some degree, if and only if we allow users to modify and re-write the outlines/templates freely. Hence, at Inkwise, we created a freestyle template management system that users can rely on to create/modify each article outline/template individually.

Context-based writing:

The ability to bring your own context to AI is the key to creating professional writing that meets individual business needs. It adds a personable flavor to writing, as well as provides private data and relevant guidance and standards that the writer must follow. A good writing platform should consider both private and public (e.g., internet) reference materials. Therefore, At Inkwise, we allow users to upload private documents and search the internet to pull relevant information into writing, leveraging the RAG (Retrieval Augmented Generation) AI technique.

Multi-shot, Independent, and Traceable RAG (MIT - Retrieval Augmented Generation):

Having RAG gives users the ability to power up AI with private relevant knowledge to complete a writing masterpiece. But it is NOT enough. In one recent research, researchers found that the state-of-the-art industry RAG solutions answer only 63 % of questions without any hallucination, still having much lower accuracy in answering questions regarding facts with higher dynamism, lower popularity, or higher complexity. This is the main reason why many one-shot cheap AI writing solutions will never work for professional writing, even with a great RAG design.

To resolve this, we designed Inkwise to have the ability to regenerate (multi-shot) and cross-reference the sources so that our users can try AI writing for one particular section multiple times and still be able to see the referenced materials used each time. More importantly, before the content generation, the user will actually be able to specify relevant reference materials for AI to write based off. This significantly reduces the risk of hallucination, especially in technical writing use cases (e.g., legal briefs filed with courts, tax, accounting, and investor relation memos).

Additionally, Inkwise will be able to generate content in any section of the document of your choice. Each section’s RAG is independent of another, making AI objective from earlier generated content for other sections. After writing one section with AI, start with another section fresh with a different AI request. 

Constant Chat and Check (CCC):

Throughout the writing process, writers need always to cross-reference the content or bounce off ideas from the reference materials or the internet. This is why it is super important to have an AI chat agent available to writers constantly right next to the writing screen. At Inkwise, we designed the AI chat with the ability to access all your reference materials as well as the internet, so you should be able to bounce ideas with AI and cross-reference to your private knowledge all the time.

Conclusion:

In the area of professional technical writing, the stalled AI adoption is mainly due to the current product design flaws in missing the ability to:

1) override AI-generated templates/outlines/content, 

2) support context-based writing section by section, 

3) write based on the principles of MIT RAG, and 

4) run constant chat and check (CCC).

When we created Inkwise, we acknowledged that writing is an art for which AI should always yield to human decisions at all stages. If you want to experience the power of AI while maintaining the professional-grade sophistication of your writing, please try our beta version here to experience the new AI writing platform designed specifically for professionals.

At last, of course, we will never settle. We will keep evolving Inkwise into your day-to-day writing companion.